FAQ
Frequently Asked Questions



These frequently asked questions provide further insight into the Weight Loss Centre's services.

1What is weight loss intervention?
Weight loss interventions are things that may be done to lose weight and prevent weight gain. These may include surgical procedures, non-surgical procedures, physical activity, behavioural therapy or health promotion programs.
2What are the Weight Loss Centre's operating times and hours?
9 am – 4 pm.
3How do I book an appointment?
An appointment can be made over the telephone or online.
4Do I need to be examined by a doctor or require a referral letter to be seen at the Weight loss centre?
No prior examination by a doctor or referral letter is needed
5Do you accept cash patients?
Yes, cash and credit card payments are accepted
6What is your billing policy?
Medical aid does not cover these procedures.
7What is your appointment cancellation policy?
24-hour notice is given for cancellation unless it’s an emergency.