Booking Consent & Patient Communication Policy

Last updated: 1 June 2025

At Weight Loss Centre, your privacy and informed consent are a top priority. This Booking Consent & Communication Policy ensures transparency before you schedule any medical appointment through our website.

1. Appointment Booking

By submitting a booking form:

• You consent to being contacted by our practice via email, phone, or WhatsApp for appointment confirmation and follow-ups.
  
  
• You confirm that all personal and medical information you provide is accurate and up to date.
  
  
• You acknowledge that completing the form does not constitute a confirmed medical appointment until we reach out and confirm availability.
  
  

2. Data Collection

Booking forms on this site collect:

• Your name
  
  
• Contact details
  
  
• Basic medical or health-related information
  
  
• Preferred dates and times
  
  

This data is used solely for the purpose of booking and providing quality care.

We are POPIA-compliant and do not share your information with third parties without your consent.

3. Consent to Future Communication

By booking an appointment or submitting your details, you agree:

• That we may follow up for care reminders, promotions, health articles, or new treatment updates unless you opt out.
  
  
• You can unsubscribe from non-appointment communications at any time via email or WhatsApp reply.
  
  

4. Cancellations

Please cancel or reschedule 24 hours before your scheduled time. Missed appointments without notice may be subject to cancellation fees.

5. Medical Records & Confidentiality

We treat all medical discussions as confidential. Your records will only be accessed by qualified team members involved in your care.

6. Questions or Concerns?

Email: info@weightlosscentre.co.za